What to Expect

Everything you need to know about your first visit to Pro-Wellness.

New here? Booking a consultation is the first step on your wellness journey.

Taking the first step towards your wellness journey begins with booking a consultation. We understand that opening up to new people can be challenging, especially when facing difficulties. Rest assured, we're here to support you every step of the way.

Your well-being is our top priority, and that's why honesty is key. To make the most of your appointment, finding the courage to share details about your lifestyle, habits, and routines is important. By being open and honest, we can truly understand your needs and get to the root of the problem.

Phase One

Full Assessment

As a new visitor to Pro-Wellness, we highly recommend booking a Full Assessment with one of our therapists. This assessment allows our therapists to determine the most suitable treatments for your specific symptoms or condition. It's important to note that an assessment is not a diagnosis, but rather a tool to ensure the safest and most effective course of treatment. In some cases, further medical investigation by a GP or other healthcare professional may be required alongside massage therapy. This thorough assessment is crucial to prevent any potential adverse effects on the soft tissues.

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Phase Two:

Tailored Treatment

Once your therapist has determined that massage therapy is appropriate for your symptoms, they will guide you towards the best way forward. After the initial assessment, your therapist will design a personalized treatment plan specifically for you. Following the treatment, your therapist will ask for your feedback on how you felt. It's common to experience some level of discomfort as your body adjusts to the changes. Based on your response, you can decide whether to schedule a follow-up appointment or book regular sessions to manage your symptoms effectively.

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Phase Three:

Continual Care

If you choose to continue with regular appointments, your therapist will regularly assess and monitor your progress. Massage therapy often has cumulative effects, and for long-lasting results, routine sessions are recommended based on your condition and symptom presentation. However, some minor issues may only require two or three appointments to address.

Remember, you have the right to stop your treatment at any time. We believe in empowering you to make decisions about your wellness journey.

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FAQs

What if I’m self-conscious?

Being asked to undress can be intimidating and can sometimes trigger all sorts of emotional reactions, especially if it’s your first time receiving a massage.

The aesthetics of your body is not our concern. As therapists our attention is focused entirely on areas of the body that are causing you stress and discomfort. We treat bodies of all shapes and sizes on a daily basis. Pro-Wellness is a non-judgemental space and we’re here to help you flourish.

Removing any item of clothing is ALWAYS optional, you are in control of how your therapist approaches your treatment. It is your choice. Being comfortable is key to achieving the best results from any form of treatment, ultimately, if you’re feeling stressed we won’t make much progress.

However, clothes can function as a barrier and make it difficult to engage with problem areas. To get the most out of your treatment, clothing should be removed to allow access to your skin. Draping techniques are used to ensure parts of your body that aren’t being worked on, are covered.

If you have any anxiety about this process, please do get in touch. Treatment can be adjusted to suit your needs.

What do I wear?

Wear clothing that you feel comfortable in. If you’re attending a 1:1 training session it’s best to wear gym wear and appropriate footwear - but ultimately, comfort is key.

Do I need to bring anything?

You don’t need to bring anything to your appointment unless requested.

Some people like to bring notes or pain diaries to help them communicate their issues prior to their treatment. Sometimes, the initial appointment can trigger anxiety and we can forget important details and remember them the day after! You’re welcome to share as much or as little as you like.

Should I make conversation?

This is entirely down to personal choice. Some people remain silent throughout the duration of their treatment, others prefer to relax by talking.

However, it is imperative that you communicate with your therapist during treatment. Massage therapists are naturally intuitive, but we’re not mind readers. If something hurts, feels uncomfortable or you want to stop your treatment, you must say!


How long will it take before I notice any improvement?

Some people feel immediate relief straight after their treatment, whilst others experience this after a couple of weeks. Everyone is different: no treatment is ever the same.

It’s important to keep track of how you feel after each session, this way we can adapt techniques and approaches to your changing state.

Client Experiences

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“Albert has helped relieve excruciating back pain I have had since I had Covid-19. With the course he is recommending I hope to be pain free soon. Something the NHS haven’t managed to do. His dietary advice has been sympathetic and achievable.”

— Margaret

Embrace the Possibilities

Take the first step towards your wellness journey. It's time to prioritize your well-being and reclaim your vitality. Whether you seek relaxation, pain relief, or a transformative experience, our compassionate therapists are here to walk alongside you.